FREQUENTLY ASKED QUESTIONS

What information do I need to supply?


By working through our order form you will tell us if you need your glasses for reading or all purpose use. 

Then what type of lenses you will be ordering(single vision, progressives, polarised etc) and what protective coats you would like on the lenses (scratch resistant, UV protection and anti-reflective coatings).

We can help you with this just get in touch, we will explain anything you may be unsure of.

Once we receive your order we confirm every detail with you before getting the new lenses underway to make sure everything is correct and that you are getting the best suited lenses for your lifestyle.

Do I need to understand my prescription?

Nope! You will need a copy of your prescription from your optometrist to show or send us though. They will send you this on request or you may already have a copy.

Our order form enables you to fill in these details yourself or you can send us a copy at hello@eyesavers.nz and we will do this for you.

Or if you are just replacing the existing lenses in your glasses with new lenses of the same prescription, we can measure these details directly from the existing lenses when you send your glasses to us.

Are the frames and lenses from Eyesavers NZ of the same quality as I can get from an optical retailer?

Yes absolutely. We source all of our frames and lenses from the same suppliers as other optical retail stores.

Are you a New Zealand owned and operated company?

Yes, 100%!